Astron Suites Kos

Kos, GREECE

25th June 2021

Dear guests,

Astron Suites and Apartments has been working on hygiene and security and commits to take care of the customer, collaborators, suppliers, commercial partners and also the environment.

In particular, the following actions have been performed and measures have been taken, on the basis of both the crisis management procedure and the already held COVID-19 risk assessment:

  • We enrolled in POSI SHIELD initiative which is a program for infection prevention and control that consists of creation of hygiene and operation protocols, enforcement of personal protective equipment use, personnel training, creation of Prevention Team and introduction of POSI efficiency validation procedure.

  • All personnel is trained in preventive measures and new operational standards according to the set protocols.

  • We have minimized physical meetings in our offices with suppliers – partners and if possible, the meetings are carried out via technical means (Skype, Teams, etc.).

  • Access to non-employees and non-guests of the hotel has been restricted.

Only critical suppliers are allowed to enter the hotel with controlled access.

  • Hand sanitizers have been added to many areas of the HOTEL, at key points for guests and personnel, especially those that are relatively remote from hand wash sinks.

  • Enhanced the frequency of cleaning and disinfection, with a greater and distinct emphasis on co-working spaces (toilets, changing rooms, staff restaurant, meeting rooms, offices, etc.), as well as on common equipment (scanners, computers, switches, desks, photocopiers, etc.).

  • Our employees are encouraged not to come to work, in case of perception of symptoms alike COVID-19 and to communicate with our doctor.

  • All employees were informed about best personal hygiene practices (hand washing, coughing sneezing on tissues to be discarded or at least on elbows, non-contact of hands with face, avoiding sharing objects) as well, as the proper PPE per task.

  • We created and keep safety stock in personal protective equipment and cleaning chemicals

  • Finally, we keep traceability control of all employees on daily basis.

What to Expect During Your Stay

Our zest to offer you an unforgettable and safe stay is our highest priority.

Things will be a little different on your current visit.

  • Housekeeping: Room towels are not allowed to be taken out of the room.

Should you need a towel for the pool, please notify the pool bar employee or the reception.

Please place the used towel in the dedicated bin before you leave the pool area.

  • Illness management. For your safety we reserve the right to ask for COVID-19 diagnostic testing, upon arrival or during your stay, according to sampling plan or if contagious disease symptoms appear. In cases where sickness occurs during the stay, please stay in your room and notify the Front Desk staff. A specialised health care professional will attend you. In the case of serious sickness, you may be requested to receive appropriate health care from a nearby healthcare facility. During epidemics, we are entitled to employ precautionary measures within our judgment or as required by the set protocol of the local authorities.

We are constantly following developments in the subject, the instructions of the relevant authorities of the state, ready to take immediate additional precautionary actions as well as the World Health Organization’s best prevention practices.

At your disposal for any information or additional clarification.